Is there a hosepipe ban in the Thames Water area right now?
We could not confirm Thames Water's current status from its own notice, so this site asserts nothing either way. Check Thames Water's own notice before using a hosepipe.
Why does this page not say whether Thames Water has a hosepipe ban?
Because we could not confirm it against Thames Water's own published notice, and this site does not assert a status it cannot stand behind. A wrong all-clear costs a reader up to 1,000 pounds; a wrong ban costs them a brown lawn. Neither is acceptable, so it says so instead.
Can I water my garden and wash my car in the Thames Water area?
We cannot confirm Thames Water's current position, so this page will not tell you either way. A watering can or bucket is safe whatever the status, because a Temporary Use Ban never restricts them. For a hosepipe, check Thames Water's own notice first.
What is the fine for breaking a Thames Water hosepipe ban?
Up to 1,000 pounds, imposed by a magistrates' court on conviction under section 76 of the Water Industry Act 1991. It is not a fixed penalty: Thames Water would have to prosecute, and starts with a warning.
Am I exempt if I am on the Priority Services Register?
Usually, but not automatically everywhere. Most companies exempt Priority Services Register customers and Blue Badge holders who cannot reasonably use a can or bucket, some automatically and some on registration. Thames Water's own notice sets the wording.
How do I know if Thames Water supplies my address?
Your water bill, on the water supply line rather than the sewerage line: in much of England and Wales those are two different companies. Thames Water supplies the whole thames water drinking-water supply area, covering london, the thames valley and the home counties.
Thames Water takes my sewage but someone else supplies my water. Am I affected?
No. Thames Water's notice says wastewater-only customers are not affected: it applies to the people it supplies with drinking water. If Affinity Water or SES Water supplies your tap, that company's position governs.
Does the restriction cover 16 million people?
No. It covers the roughly 10.1 million customers supplied with drinking water. The 16 million figure counts wastewater customers, who are not restricted, and 29.4 million comes from recycled coverage of earlier years.